High-impact value proposition
Speaks to a problem the customer actually has, is specific enough to be hard to copy, and carries proof.
Three tests, and most propositions fail at least one. It speaks to a problem the customer actually has, rather than a problem your product happens to solve. It is specific enough to be hard to copy, because specificity is the enemy of commoditisation and a claim that could sit in a competitor’s brochure is not a claim. And it carries proof, so that for the person on the customer side who has to sign, the safe choice and the best choice become the same choice.
The third test is the one sales teams underweight. Buyers are not mostly afraid of choosing wrong. They are afraid of being seen to have chosen wrong, which is FOMU, and proof is the only thing that answers it. In the method the proposition is built inside-out on the Offer Wheel and then tested against these three before it goes anywhere near a customer.
Set out in full in: Creating Customer Value Propositions with AI (Kogan Page, 2027), chapters 3 and 4.
Related terms
Customer value proposition
The answer to the customer's one real question: what is this worth to me? Said in two sentences, in their financial language.
Assurance
The corner of the proposition that answers why should I believe you: credibility, return on investment, and the measures both sides will use.
FOMU
Fear of messing up: stronger than fear of missing out, and the reason 40 to 60% of qualified deals end in no decision.
The dark funnel
The research, comparison and elimination that decides your fate now happens inside AI conversations you cannot see.
See the method run on one real account in three days: the One Page Proposition.